Heuristic Evaluation of iCalamityGuide Application

Organization

Aaron Marcus and Associates

Client

Dr. Maysoon F. Abulkhair, Faculty of Computing and Information Technology, King Abdulaziz University

Duration

June 2012 to August 2012

About the iCalamityGuide

Researchers at King Abdulaziz University (KAU) are developing an application intended to assist people during natural and man-made disasters. The iCalamityGuide presents two distinct user experiences based upon a user’s credentials. I performed a heuristic evaluation of the application and suggests revisions that combine the two experiences when they are the same and differentiate them when they are different. The materials for the evaluation included the iCalamityGuide iOS application and some competitor products. This evaluation applied AM+A’s heuristics to the above materials and drew from the expertise of the evaluator.

Responsibilities: Heuristic Evaluation, Competitive Analysis, and Screen Redesign.

What is a Heuristic Evaluation?

A heuristic evaluation is a systematic inspection of a user-interface design regarding usability issues, as well as usefulness and appeal, according to pre-established categories of issues and criteria. The objective of a heuristic evaluation is to find usability issues in the design so that they can be resolved as part of an iterative user-centered design process. A heuristic evaluation involves having a small set of evaluators examine the user interface and evaluate its compliance with recognized usability principles.

Methodology

The heuristics used Jakob Nielsen’s 10 Usability Heuristics for User Interface Design.

Conference Presentation

Non-Security User Screens
Non-Security User Screens
Security Personnel Screens